Cheshire Eco Cleans

Cheshire Eco Cleans

Building a standout brand in a crowded cleaning market

Web Design Branding Photography Vehicle Signage & Livery Web Hosting Website Maintenance
Congleton Cheshire

The Challenge

Background

Cheshire Eco Cleans is a commercial and domestic cleaning company based in Congleton, Cheshire. Founded by a husband-and-wife team, the business was built on a passion for exceptionally high cleaning standards and a commitment to operating as sustainably as possible.

The Challenge

The cleaning sector is mature, competitive, and visually repetitive. When Cheshire Eco Cleans first launched, the brand leaned heavily into eco-friendly messaging. While this aligned with their values, it soon became clear that it didn’t align with customer priorities. Clients weren’t buying eco – they were buying results:

  • Clean offices
  • Spotless homes
  • Fresh carpets, ovens, and shared spaces

Eco-friendly credentials were appreciated, but they sat well below cleanliness, reliability, and professionalism in the decision-making process. The brand wasn’t clearly communicating what truly mattered to potential customers, making it harder to stand out or justify premium perception.

The Solution

A visually striking brand was created to cut through a sea of conservative blues and greens commonly seen in the sector.

  • A cheeky water droplet character was introduced to add personality, warmth, and memorability – humanising the brand while keeping it approachable and friendly.
  • The colour palette was deliberately unconventional:
    • Fuchsia pink to demand attention and stand out from competitors
    • Sky blue as a nod to water, cleanliness, and clear skies
    • Deep warm blue to introduce corporate calm, professionalism, and trust

This balance ensured the brand felt bold yet credible, playful yet professional.

The vehicle livery was treated as the company’s most powerful marketing asset. With vans constantly travelling between jobs and parked outside homes and commercial premises, they function as mobile advertising hoardings – delivering consistent, high-impact brand visibility at street level.

A modern, easy-to-navigate website was designed to support both users and search engines.

The website:

  • Clearly communicated services and value
  • Enabled quick and simple online bookings and enquiries
  • Encouraged cross-selling of additional services
  • Integrated social media feeds and customer reviews to keep content fresh
  • Delivered hints and tips to engage visitors and build trust
  • The site was heavily optimised for key locations, services, and sectors, driving improved SEO performance and long-term organic visibility.

Commissioned service photography was used throughout the brand and website to ensure strong service relevance and instant recognition – reinforcing professionalism while helping customers quickly identify the services they need.

What Was Delivered

  • Complete brand re-design
  • Character development and visual identity
  • Vehicle livery design
  • Website design, build, hosting, and management
  • Branded clothing
  • Marketing incentive materials to encourage repeat bookings, referrals, and Google
    reviews

These elements worked together to strengthen brand perception, improve search and AI visibility, and attract higher-quality enquiries.

The Outcome

The refreshed brand and digital presence delivered tangible results:

  • Increased online bookings
  • New enquiries generated directly from vehicle visibility
  • Greater brand awareness and recall
  • Access to higher-value tender opportunities
  • Fewer time-wasters due to stronger brand perception
  • Overall business growth
  • Improved quality of job applicants

Summary

By shifting the focus from eco messaging alone to a clearer, bolder articulation of quality, professionalism, and trust, Cheshire Eco Cleans transformed its brand into a powerful growth tool – one that stands out on the road, performs online, and supports long-term scalability

"Working with Williams & Crosby has been a real game changer for our business. They put together our new branding, putting it on our van and building us a new website and we've been blown away both by the obvious quality of the work, but also by the quality of leads that we have started to attract. It all looks amazing, but more importantly, it's lead to a significant increase in both the quantity and the quality of the new clients that we are attracting. I can't recommend them highly enough!"

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